What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my form is saving data entered in it?

    Asked by diabetesed on November 03, 2016 at 07:46 PM
    I also have another question.  When I copy my link of the form after I publish it, it already has answers in it.  Why is this happening?  It looks like it is when I was doing some testing and it is showing my email and answers I selected.
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    JotForm Support

    Answered by Kevin_G on November 03, 2016 at 08:14 PM

    I have checked your form and I can see you've enabled the auto-fill feature, this is why the data previously entered is being save. 

    The data will still be there until the form is submitted or the web browser cache info is cleared, what I would suggest you is to disable this feature so the data is not saved. 

    Hope this helps. 

  • Profile Image

    Answered by diabetesed on November 04, 2016 at 03:08 PM

    If I disable this, can users go back into the test and their already selected answers will still be there?

    Thanks 

    Susan

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    JotForm Support

    Answered by Jim_R on November 04, 2016 at 08:06 PM

    Hey Susan, I tested this and confirmed that as soon as you disable the Continue Forms Later option, the auto-filled answers on your form will be removed.

    Let us know if you'd need more help.