Why my form is saving data entered in it?

  • diabetesed
    Asked on November 3, 2016 at 7:46 PM
    I also have another question.  When I copy my link of the form after I publish it, it already has answers in it.  Why is this happening?  It looks like it is when I was doing some testing and it is showing my email and answers I selected.
  • Kevin Support Team Lead
    Replied on November 3, 2016 at 8:14 PM

    I have checked your form and I can see you've enabled the auto-fill feature, this is why the data previously entered is being save. 

    Why my form is saving data entered in it?  Image 1 Screenshot 20

    The data will still be there until the form is submitted or the web browser cache info is cleared, what I would suggest you is to disable this feature so the data is not saved. 

    Hope this helps. 

  • diabetesed
    Replied on November 4, 2016 at 3:08 PM

    If I disable this, can users go back into the test and their already selected answers will still be there?

    Thanks 

    Susan

  • Support_Management Jotform Support
    Replied on November 4, 2016 at 8:06 PM

    Hey Susan, I tested this and confirmed that as soon as you disable the Continue Forms Later option, the auto-filled answers on your form will be removed.

    Let us know if you'd need more help.