What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my submission count always 10 higher than what I actually have?

    Asked by smacdizzle on November 04, 2016 at 11:59 AM

    I noticed recently that my submission count on my opening screen is always 10 higher than what I actually have in there? Not a big deal at all, just wondering if that can be fixed.

    count Than all in
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    JotForm Support

    Answered by david on November 04, 2016 at 02:14 PM

    I checked your totals and they did look to be a bit off.  I ran our fix and the correct totals should now be displayed.  Let us know if they are not and we will be happy to have another look.