My filled out surveys aren't coming to email

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    babynest
    Asked on November 04, 2016 at 01:02 PM

    I have been blocked before and think it may be happening again.  When someone fills out the childbirth registration class form, it's not being sent to my inbox.

    Can you help?

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    david
    Answered on November 04, 2016 at 04:44 PM

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    That will allow for the emails to come through to your regular inbox once again.