My filled out surveys aren't coming to email

  • babynest
    Asked on November 4, 2016 at 1:02 PM

    I have been blocked before and think it may be happening again.  When someone fills out the childbirth registration class form, it's not being sent to my inbox.

    Can you help?

  • David JotForm Support
    Replied on November 4, 2016 at 4:44 PM

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    My filled out surveys arent coming to email Image 1 Screenshot 20

    That will allow for the emails to come through to your regular inbox once again.