What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My filled out surveys aren't coming to email

    Asked by babynest on November 04, 2016 at 01:02 PM

    I have been blocked before and think it may be happening again.  When someone fills out the childbirth registration class form, it's not being sent to my inbox.

    Can you help?

    email filled to email inbox and sent class
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    JotForm Support

    Answered by david on November 04, 2016 at 04:44 PM

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    That will allow for the emails to come through to your regular inbox once again.