How can I get my form to email me when a user has completed one?

  • Profile Image
    Asked on November 04, 2016 at 01:05 PM

    I run an e-commerce website and use jotform as my Military discount application for customers to complete. Once completed I should get a notification email at letting me know a new customer has submitted this form but that is not happening.

  • Profile Image
    Answered on November 04, 2016 at 04:57 PM

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.