What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Responsive issue

    Asked by johnvernon on November 04, 2016 at 07:35 PM

    I use muse and trying to experiment with your products.  At lower breakpoints 700 and under the form disappears.  I added the responsive widget which did not help.  I tried the iframs method and that did not work.  What's the fix.

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    JotForm Support

    Answered by EltonCris on November 05, 2016 at 01:23 AM

    There's probably a script conflict between the form script and your website scripts because the form embed code failed to execute on small screens. 

    Try to use its iframe embed code version again, I'm pretty sure it would work. Since the form will load in an iframe container, it should not conflict with anything on your page.


    If this does not help, please leave the iframe embed code on your site so we can further check it in our browser and troubleshoot the issue.