What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we get the results of our form?

    Asked by Newt  on November 05, 2016 at 11:04 AM

    I understand that we can encrypt  our forms, but are the results encrypted, and can we download them?

    Can unselected options be filtered out of the return? For example: if I have 3 checkboxes and only one is selected, are the others removed from the results?

    Thanks.

     

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    JotForm Support

    Answered by John_Benson on November 06, 2016 at 01:08 AM

    As of right now, Reports (Excel and CSV), PDF downloads and Emails that contain the form data are not supported. All server side gathered and processed data can only be retrieved in encrypted form because your private key is never sent to our servers. Please refer to this user guide for more information: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    You might want to check HTML Table Listing Report and Grid Listing Report.

     

    Can unselected options be filtered out of the return? For example: if I have 3 checkboxes and only one is selected, are the others removed from the results?

    We have a policy of one question per thread, so we can assist you better. We will be answering your question to this thread: https://www.jotform.com/answers/983124

    Please wait for our reply there shortly.

    If you have any other questions or concerns, please contact us again. Thank you.