Scrolling is not working when mouse is positioned over the form

  • Profile Image
    Juergen
    Asked on November 05, 2016 at 12:25 PM

    Hi JotForm Team,

    I really love your form and I use it for almost one year. The new beta version is great but after embedding the script on my site ( wordpress latest version ) I found that the scrolling of the page is not working properly. It takes really a long time before I can scroll down the form!

    I hope you improve that problem very soon.

    Best regards

    Juergen Socha

    Germany

  • Profile Image
    EltonCris
    Answered on November 06, 2016 at 03:01 AM

    Hello,

    Thank you for testing the JotForm v4 beta version.

    I'm not quite sure if the issue is an issue with the beta version but we will further check this. It could also be due to script conflicts since you are using custom scrollbar. 

    Meantime, have you tried embedding the form using its iframe embed code? Please try it, this might work in your site.

    Thanks!