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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal widget deleted itself and can't be added again

    Asked by tcwmatt on November 05, 2016 at 10:22 PM

    I was editing my PayPal products and when I clicked Save, the entire PayPal module was deleted from my form, and Undo wasn't an option...when I try to add PayPal (or ANY payment widget) back to the form, it doesn't stay there and glitches out (see screenshot).

    I've tried this again on multiple operating systems and various browsers (Chrome, Safari) and the same effect. Please help!

    Screenshot
    and PayPal widget can't can
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    JotForm Support

    Answered by BJoanna on November 06, 2016 at 10:18 AM

    This is a duplicate thread. Please see an answer my colleague provided you on this thread: 

    https://www.jotform.com/answers/983000