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    Zapier stopped working - can't see forms.

    Asked by RichBitch on November 07, 2016 at 11:38 AM

    My Zaps have stopped working today via Zapier.  On Zapier, it can no longer see any forms in my Jotform account.  Is this a Jotform error or a Zapier error.  Thanks you.

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    Answered by KadeJM on November 07, 2016 at 02:56 PM

    Are you referring to not seeing the zapier integration listed in our integrations listing? 

    We've still got the integration for zapier listed on our integrations page.



    On my end I'm not even able to access their site currently for some odd reason. 

    Let me check in and research this some to figure out what's happening here.

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    Answered by RichBitch on November 07, 2016 at 03:02 PM

    Hi, no I was referring to the zapier site.  When making a zap I have to select which Jotform form to use, but it no longer can find my forms (though it does find my account on Jotform).  Was working OK till today. Thanks

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    Answered by KadeJM on November 07, 2016 at 04:35 PM

    I do apologize about my previous confusion and thank you for the additional information.

    Upon further testing I was able to get into zapier and I found that I am able to see my forms appearing in my account normally as I was not able to replicate your mentioned problem. 

    Also, I had one of my colleagues double-check it on his end too and he was also able to access it.

    What browser are you using to access our integration in zapier?

    Can you try another browser or incognito (private) mode to see if the same thing happens or not?

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    Answered by RichBitch on November 07, 2016 at 06:58 PM

    Thanks for your help.  My forms are showing on Zapiers site now, I think they have been having problems today, but seems ok now.  Thanks again.