What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Facebook form, submit button cannot be clicked

    Asked by rockinrhinestones on November 07, 2016 at 02:07 PM

    I added the JotForm App to my facebook page and when I personally fill it out everything works fine.  When customers try to fill it out it does not work...

    I'm I missing something?

    Monica Bell

     

    JotForm app Facebook Page does not work
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    JotForm Support

    Answered by david on November 07, 2016 at 05:02 PM

    I cloned your form to test it and it looks like the position of your submit button is causing some issues.  If you remove the CSS for your submit button, the form will work properly once again.

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    Answered by rockinrhinestones on November 07, 2016 at 06:44 PM
    How would I do that?
    ...
  • Profile Image
    JotForm Support

    Answered by david on November 07, 2016 at 06:56 PM

    I went ahead and removed it for you.  The submit button will now be above the back button, however, it will be accessible by users once again.