Facebook form, submit button cannot be clicked

  • rockinrhinestones
    Asked on November 7, 2016 at 2:07 PM

    I added the JotForm App to my facebook page and when I personally fill it out everything works fine.  When customers try to fill it out it does not work...

    I'm I missing something?

    Monica Bell

     

  • David JotForm Support
    Replied on November 7, 2016 at 5:02 PM

    I cloned your form to test it and it looks like the position of your submit button is causing some issues.  If you remove the CSS for your submit button, the form will work properly once again.

  • rockinrhinestones
    Replied on November 7, 2016 at 6:44 PM
    How would I do that?
    ...
  • David JotForm Support
    Replied on November 7, 2016 at 6:56 PM

    I went ahead and removed it for you.  The submit button will now be above the back button, however, it will be accessible by users once again.