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    Second Infusionsoft email address marked as non-marketable.

    Asked by onecleanbean on November 07, 2016 at 02:25 PM

    I collect two email addressed on my form to email gift cards to your friends.
    the contact email address is coming into IS as marketable, but the secondary email address is non-marketable. I need to be able to send out the receipt through IS to this person, but it is non-marketable.

     

    is there a way to make BOTH email addresses on the form marketable?

     

    Help!

    infusionsoft email infusionsoft email non-marketable
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    JotForm Support

    Answered by jonathan on November 07, 2016 at 06:04 PM

    Please refer also to the support user guide from Infusionsoft here :

    http://help.infusionsoft.com/related-articles/manually-opt-in-or-opt-out-multiple-contacts-at-once

    From what I understand you just need to manually do it within Infusionsoft to Opt In/Out the status. You can select the 2nd email address in the option.

    Hope this help. Let us know if this did not work.

     

  • Profile Image

    Answered by onecleanbean on November 09, 2016 at 03:15 PM

    I know how to change that in Infusionsoft manually but I don't wantto have to. I want both email addresses to come across as marketable with the integration. Is that possible? 

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on November 09, 2016 at 05:57 PM

    I think you what you were looking for is the Default Double Opt-in option. I can see this action available in the integration.

    This is the Email Confirmation sequence feature in Infusionsoft.

    Please enable it on your form. Let us know if it did not work.

    Thanks.