What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Some form fields not showing up

    Asked by jamiezedell on November 07, 2016 at 04:08 PM

    Even though there is a shipping address field in my form when I'm editing it, the published form doesn't show an address field

    Page URL:
    https://form.jotform.com/jamiezedell/order-form

    showing up fields not showing address field shipping address in a
  • Profile Image
    JotForm Support

    Answered by Kiran on November 07, 2016 at 09:29 PM

    I have checked your JotForm and see that there are few conditions set on the form to display some fields.

    I have removed these conditions from your form and the fields are now displaying properly. Please check and let us know if you need any further assistance. We will be happy to assist.