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    I am not getting my email

    Asked by nushivis on May 09, 2012 at 11:26 PM

    I am not getting my email i think i did everything right but i am still not getting email i am getting on one form only and i have 3 forms on my site. www.baypointtoursandtravel.com

    Page URL:
    www.baypointtoursandtravel.com

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    JotForm Support

    Answered by liyam on May 09, 2012 at 11:36 PM

    According to the logs, the email notification was sent to ****[at]baypointtoursandtravel.com.

    Have you checked your junk mail / spam folder if the notifications landed there?

    If you have not asked your network administrator to whitelist these IP addresses, I recommend to please have these white listed:

        188.138.116.138
        107.20.173.204
        174.34.57.218
        174.34.57.216
        174.34.57.214
        174.34.57.219
        208.117.50.251
        85.25.117.56

    If after whitelisting and you still are not receiving your email alerts, please do let us know.

    Thanks.