How do I save my form!?

  • Profile Image
    Jen
    Asked on November 07, 2016 at 11:42 PM

    Uh oh!  I just spent a really long time customizing one of your forms but now I can't figure out how to save it!

    The "Save" button is continuously swirling and nothing seems to happen when I click it.

    Likewise, when I go into "My Forms," there is nothing there!

    Please help me to not lose all my hard work!

    Many thanks,

    Jen 

     

    https://www.jotform.com/?formID=63117706601146

  • Profile Image
    Nik_C
    Answered on November 08, 2016 at 05:23 AM

    Hello Jen,

    I'm sorry but I there is not much we can do, if your browser ended session during that time of creating a form, and you didn't save between, I'm afraid that you will have to do all over again.

    If you have that page opened, I can only advise you to do some screenshots so you can create new form from there. And, it is a good practice, when using online builders, to save any progress you make.

    I'm sorry for this. If you have any further questions please let us know.

    Thank you!