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JenAsked on November 7, 2016 at 11:42 PM
Uh oh! I just spent a really long time customizing one of your forms but now I can't figure out how to save it!
The "Save" button is continuously swirling and nothing seems to happen when I click it.
Likewise, when I go into "My Forms," there is nothing there!
Please help me to not lose all my hard work!
Many thanks,
Jen
https://www.jotform.com/?formID=63117706601146
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Nik_CReplied on November 8, 2016 at 5:23 AM
Hello Jen,
I'm sorry but I there is not much we can do, if your browser ended session during that time of creating a form, and you didn't save between, I'm afraid that you will have to do all over again.
If you have that page opened, I can only advise you to do some screenshots so you can create new form from there. And, it is a good practice, when using online builders, to save any progress you make.
I'm sorry for this. If you have any further questions please let us know.
Thank you!