What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I save my form!?

    Asked by Jen on November 07, 2016 at 11:42 PM

    Uh oh!  I just spent a really long time customizing one of your forms but now I can't figure out how to save it!

    The "Save" button is continuously swirling and nothing seems to happen when I click it.

    Likewise, when I go into "My Forms," there is nothing there!

    Please help me to not lose all my hard work!

    Many thanks,




    Page URL:

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    JotForm Support

    Answered by Nik_C on November 08, 2016 at 05:23 AM

    Hello Jen,

    I'm sorry but I there is not much we can do, if your browser ended session during that time of creating a form, and you didn't save between, I'm afraid that you will have to do all over again.

    If you have that page opened, I can only advise you to do some screenshots so you can create new form from there. And, it is a good practice, when using online builders, to save any progress you make.

    I'm sorry for this. If you have any further questions please let us know.

    Thank you!