JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My form has glitches on mobile with regards to scrollingAsked by biancamartignone1 on November 08, 2016 at 12:39 AM
My first problem is that when a user views the form on a mobile device, there are scrolling glitches. Sometimes it scrolls sometimes it doesn't. Is there any way to turn off scrolling and always make the entire form show rather than within a "box"?My second problem (screenshot attached) is that the 2 products which I have 2 options for (colour and quantity) are being cut off? It seems like the elements have a height of 17px causing them to be cut off but I cannot seem to fix them?
Any help will be greatly appreciated!
Mobile and cut my products
For your first question, I have checked your form on my Android mobile phone also on an Apple tablet.
I was able to scroll down until the end of the web page on the Android mobile phone and Apple tablet. I have submitted the form. However, It worked after waiting and trying couple times. Please see the screenshots below:
I have seen that you received my submissions.
Yes, there is a way to disable scrolling as you can see the following CSS codes of your form:
However, if you add this code to your page, it is not possible to Submit your form. I have tried your form disabling scrolling and it did not work on the PC. I did not understand that if you disable scrolling how your form will work? For my personal opinion; It will be too small to see on the mobile devices. Could you please explain your idea more?
For your second question, I have split the thread in order to assist better by our support team. We will answer it at the following link: https://www.jotform.com/answers/984761
Thanks in advance.