- biancamartignone1Asked on November 08, 2016 at 12:39 AM
My first problem is that when a user views the form on a mobile device, there are scrolling glitches. Sometimes it scrolls sometimes it doesn't. Is there any way to turn off scrolling and always make the entire form show rather than within a "box"?My second problem (screenshot attached) is that the 2 products which I have 2 options for (colour and quantity) are being cut off? It seems like the elements have a height of 17px causing them to be cut off but I cannot seem to fix them?
Any help will be greatly appreciated!Page URL:
- JotForm SupportcandyAnswered on November 08, 2016 at 06:18 AM
For your first question, I have checked your form on my Android mobile phone also on an Apple tablet.
I was able to scroll down until the end of the web page on the Android mobile phone and Apple tablet. I have submitted the form. However, It worked after waiting and trying couple times. Please see the screenshots below:
I have seen that you received my submissions.
Yes, there is a way to disable scrolling as you can see the following CSS codes of your form:
However, if you add this code to your page, it is not possible to Submit your form. I have tried your form disabling scrolling and it did not work on the PC. I did not understand that if you disable scrolling how your form will work? For my personal opinion; It will be too small to see on the mobile devices. Could you please explain your idea more?
For your second question, I have split the thread in order to assist better by our support team. We will answer it at the following link: https://www.jotform.com/answers/984761
Thanks in advance.