What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Tests on form

    Asked by slleykersx on November 08, 2016 at 07:50 AM
    Good day .. I really enjoyed the form of you. And I'm doing another at the time, however did many tests that had a vision of how it would be. I did not know the test, I had answers. So now I'm almost to the limit without my research being in the air. Final. They could cause respond or return to the limit again? Please.

    Appreciate the attention.


    Thank you.


    Page URL:
    https://form.jotformz.com/63114535228653

    and Day OR thank
  • Profile Image

    Answered by Irshad on November 08, 2016 at 09:52 AM

    When users are genuinely testing their JotForms we are always happy to reset limits.  

    I checked your account, and it appears you are in fact doing a bit of testing, so I went ahead and and set your form submissions limits back to 0.  

    Let us know if you have any further questions or need any help setting anything up and we will be happy to assist you.

    Thank you!

  • Profile Image

    Answered by slleykersx on November 08, 2016 at 11:16 AM
    Sorry my bad english .. But he blocked my form. He said reached 100 responses. Even you have reset. Sorry again for the inconvenience.

    Below image follows.

    Thanks in advance

  • Profile Image
    JotForm Support

    Answered by david on November 08, 2016 at 01:30 PM

    When the submissions were reset, the SSL limits were not.  I went ahead and set the SSL total to the same as your current submission total and removed the downgrade.  You should no longer be over limit.

  • Profile Image

    Answered by slleykersx on November 08, 2016 at 01:35 PM
    Thank you .. Thank attention.
  • Profile Image

    Answered by slleykersx on November 08, 2016 at 01:44 PM
    Sorry my bad english .. But he blocked my form. He said reached 100 responses. Even you have reset. Sorry again for the inconvenience.
    Below image follows.
    Thanks in advance
    [cid:3b369473-ccc8-40f1-b777-d976fe76956d][cid:148307f5-b3e2-49dd-9c6a-d3569aede714]
    ________________________________
    De: JotForm
    Enviado: ter-feira, 8 de novembro de 2016 12:52:23
    Para: slleykersx@hotmail.com
    Assunto: Re: Tests on form
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Irshad
    When users are genuinely testing their JotForms we are always happy to reset limits.
    I checked your account, and it appears you are in fact doing a bit of testing, so I went ahead and and set your form submissions limits back to 0.
    Let us know if you have any further questions or need any help setting anything up and we will be happy to assist you.
    Thank you!
    View this thread on browser Unsubscribe Thread
    1478616750
    ...
  • Profile Image

    Answered by slleykersx on November 08, 2016 at 01:44 PM
    Thank you .. Thank attention.
    ________________________________
    De: JotForm
    Enviado: ter-feira, 8 de novembro de 2016 16:30:20
    Para: slleykersx@hotmail.com
    Assunto: Re: Tests on form
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by david
    When the submissions were reset, the SSL limits were not. I went ahead and set the SSL total to the same as your current submission total and removed the downgrade. You should no longer be over limit.
    View this thread on browser Unsubscribe Thread
    1478629827
    ...
  • Profile Image
    JotForm Support

    Answered by david on November 08, 2016 at 02:53 PM

    Your forms should be under the limit once again and should not be blocked anymore.  Let us know if they are and we will be happy to have a look.