Tests on form

  • slleykersx
    Asked on November 8, 2016 at 7:50 AM
    Good day .. I really enjoyed the form of you. And I'm doing another at the time, however did many tests that had a vision of how it would be. I did not know the test, I had answers. So now I'm almost to the limit without my research being in the air. Final. They could cause respond or return to the limit again? Please.

    Appreciate the attention.


    Thank you.


  • Irshad
    Replied on November 8, 2016 at 9:52 AM

    When users are genuinely testing their JotForms we are always happy to reset limits.  

    I checked your account, and it appears you are in fact doing a bit of testing, so I went ahead and and set your form submissions limits back to 0.  

    Let us know if you have any further questions or need any help setting anything up and we will be happy to assist you.

    Thank you!

  • slleykersx
    Replied on November 8, 2016 at 11:16 AM
    Sorry my bad english .. But he blocked my form. He said reached 100 responses. Even you have reset. Sorry again for the inconvenience.

    Below image follows.

    Thanks in advance

    Tests on form Image 1 Screenshot 30Tests on form Image 2 Screenshot 41
  • David JotForm Support
    Replied on November 8, 2016 at 1:30 PM

    When the submissions were reset, the SSL limits were not.  I went ahead and set the SSL total to the same as your current submission total and removed the downgrade.  You should no longer be over limit.

  • slleykersx
    Replied on November 8, 2016 at 1:35 PM
    Thank you .. Thank attention.
  • slleykersx
    Replied on November 8, 2016 at 1:44 PM
    Sorry my bad english .. But he blocked my form. He said reached 100 responses. Even you have reset. Sorry again for the inconvenience.
    Below image follows.
    Thanks in advance
    [cid:3b369473-ccc8-40f1-b777-d976fe76956d][cid:148307f5-b3e2-49dd-9c6a-d3569aede714]
    ________________________________
    De: JotForm
    Enviado: ter-feira, 8 de novembro de 2016 12:52:23
    Para: slleykersx@hotmail.com
    Assunto: Re: Tests on form
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Irshad
    When users are genuinely testing their JotForms we are always happy to reset limits.
    I checked your account, and it appears you are in fact doing a bit of testing, so I went ahead and and set your form submissions limits back to 0.
    Let us know if you have any further questions or need any help setting anything up and we will be happy to assist you.
    Thank you!
    View this thread on browser Unsubscribe Thread
    1478616750
    ...
  • slleykersx
    Replied on November 8, 2016 at 1:44 PM
    Thank you .. Thank attention.
    ________________________________
    De: JotForm
    Enviado: ter-feira, 8 de novembro de 2016 16:30:20
    Para: slleykersx@hotmail.com
    Assunto: Re: Tests on form
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by david
    When the submissions were reset, the SSL limits were not. I went ahead and set the SSL total to the same as your current submission total and removed the downgrade. You should no longer be over limit.
    View this thread on browser Unsubscribe Thread
    1478629827
    ...
  • David JotForm Support
    Replied on November 8, 2016 at 2:53 PM

    Your forms should be under the limit once again and should not be blocked anymore.  Let us know if they are and we will be happy to have a look.