My form is only coming up via desktop on FB not mobile, when I input the code into my site nothing shows.

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    danicaanderson
    Asked on November 08, 2016 at 09:19 AM

    OK I got my form on my FB page and it only seems to work via mobile. 

    https://www.facebook.com/teststriplady/app/684336108254110/

     

    I also tried adding this to my site on clickfunnels, via the code and nothing is showing.

     

    PLEASE help

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    BDAVID
    Answered on November 08, 2016 at 11:39 AM

    Unfortunately, using the "Add JotForm Tab" does not work on mobile device, because page tab apps are not visible on mobile interfaces: https://developers.facebook.com/bugs/435173473172584/ 

    An alternative on this is using custom iFrame Apps, please check this guide: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App- 

    Let us know if you need more help.

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    danicaanderson
    Answered on November 08, 2016 at 01:51 PM

    It wont let me past in the code :(

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    danicaanderson
    Answered on November 08, 2016 at 02:35 PM

    I manually entered it. Now its not showing on my page as a visitor when i visit the link mobile

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    BDAVID
    Answered on November 08, 2016 at 05:15 PM

    What is your tab URL? Page tab apps are not supported on mobile devices by Facebook's Platform, however, Static Iframe Tab App provides direct URL to your page tab that is viewable on mobile devices.