What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is only coming up via desktop on FB not mobile, when I input the code into my site nothing shows.

    Asked by danicaanderson on November 08, 2016 at 09:19 AM

    OK I got my form on my FB page and it only seems to work via mobile. 

    https://www.facebook.com/teststriplady/app/684336108254110/

     

    I also tried adding this to my site on clickfunnels, via the code and nothing is showing.

     

    PLEASE help

    Page URL:
    https://form.jotform.me/63101114954446

    Mobile FB site Via
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    JotForm Support

    Answered by BDAVID on November 08, 2016 at 11:39 AM

    Unfortunately, using the "Add JotForm Tab" does not work on mobile device, because page tab apps are not visible on mobile interfaces: https://developers.facebook.com/bugs/435173473172584/ 

    An alternative on this is using custom iFrame Apps, please check this guide: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App- 

    Let us know if you need more help.

  • Profile Image

    Answered by danicaanderson on November 08, 2016 at 01:51 PM

    It wont let me past in the code :(

  • Profile Image

    Answered by danicaanderson on November 08, 2016 at 02:35 PM

    I manually entered it. Now its not showing on my page as a visitor when i visit the link mobile

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    JotForm Support

    Answered by BDAVID on November 08, 2016 at 05:15 PM

    What is your tab URL? Page tab apps are not supported on mobile devices by Facebook's Platform, however, Static Iframe Tab App provides direct URL to your page tab that is viewable on mobile devices.