What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jotforms are not being forwarded to me.

    Asked by cleanoutexpress on November 08, 2016 at 12:50 PM

    We have had info@cleanoutexpress.com as the url where all our jotforms are being forwared. 

    All of a sudden they just stopped being forwarded. We checked our setting in our google account and everyhting is set correctly.

       Can you please help us on why the forms are not being forwarded?

     

    Greg

    forwarded not being checked all and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 08, 2016 at 03:55 PM

    According to our mail logs (you can check by yourself at Account > History), all of the emails were sent. So, please double check your spam folder and mark all of the emails coming from our servers as "not spam"