What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Request to change username

    Asked by bsla_awards on November 09, 2016 at 01:22 AM
    change my username my username
  • Profile Image
    JotForm Support

    Answered by amy on November 09, 2016 at 01:52 AM

    Sorry, our users cannot change their usernames by themselves. But I can change your username for you, if the username is available which you want. 

    May I know that account that you want to change username and your new username?

    I'm looking forward hearing from you.

    Thank you!

  • Profile Image

    Answered by bsla_awards on November 09, 2016 at 10:44 AM
    New response received
    Hello -
    We'd like our new user name to be
    BSLA
    if that is possible. If it needs to be longer, how about
    BSLA_jots
    Thank you.
    Vicki
    *Vicki Carr, Affiliate ASLA*
    *Executive Director*
    *Boston Society of Landscape Architects*
    [image: BSLA_Email]
    *Supporting the Success of Members throughout MA and ME*
    ...
  • Profile Image
    JotForm Support

    Answered by david on November 09, 2016 at 12:29 PM

    The username BSLA was available so I went ahead and made the change.  Your username is now BSLA.  If there is anything else we can help with, just let us know.