What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sign in button doesn't work

    Asked by vickyniki on November 09, 2016 at 12:06 PM

    Hi there, 

    I contacted you cause I couldn't sing in. The button won't do anything when you press it. I pressed the "forgot password" and it takes me to the page where you enter email. The button in that page doesn't work either. So I couldn't log in, but after filling up the form under your contact page you offer in a little pop up window to sign in and I did and it worked. So, I was wondering if it is a bug on the sign in page or is there something with my email or anything else I can do to be able to sign in normally. Thanks, Vicky

    doesn't work work in forgot password thanks and
  • Profile Image
    JotForm Support

    Answered by Jan on November 09, 2016 at 03:13 PM

    Thank you for updating us. I can see that you are referring to this thread that you opened earlier. Glad to hear that you can now log in properly to your account.

    If you're still having issues, please let us know.