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8resumesAsked on November 9, 2016 at 5:25 PM
Hi team at JotForm
Using Weebly I added JotForm as a new widget to work with my site and used my old JotForm account. I have a new JotForm account now that I would like to use with Weebly instead but I can't log out of my last one or log into my new one.
Can you guys help me out?
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Elton Support Team LeadReplied on November 9, 2016 at 9:27 PM
Hi,
You will have to remove the app first and add it again so you can connect your new account. Make sure you are also logged in to JotForm with your new account before re-adding the app.
Here's how to remove the app in your Weebly account
More info: https://hc.weebly.com/hc/en-us/articles/210290488-App-Center-Add-and-Manage-Apps
Hope this helps!
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8resumesReplied on November 9, 2016 at 10:29 PM
I have deleted the app and re-integrated it multiple times. Even though my browser is logged into my account I want to use, the app still uses my other account. Ive tried deleting cache and cookies and even tried a new browser with no effect. The app just integrates without letting me sign in.
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Chriistian Jotform SupportReplied on November 10, 2016 at 12:56 AM
Can you please try logging out of your Jotform account before adding the Jotform app to Weebly? This should allow you to login to your preferred account directly from the Weebly page.
If the issue still persists, please let us know.
Regards.