Using weebly, I'd like to login to another account.

  • 8resumes
    Asked on November 9, 2016 at 5:25 PM

    Hi team at JotForm 

    Using Weebly I added JotForm as a new widget to work with my site and used my old JotForm account. I have a new JotForm account now that I would like to use with Weebly instead but I can't log out of my last one or log into my new one.

    Can you guys help me out? 

  • Elton Support Team Lead
    Replied on November 9, 2016 at 9:27 PM

    Hi,

    You will have to remove the app first and add it again so you can connect your new account. Make sure you are also logged in to JotForm with your new account before re-adding the app.

    Here's how to remove the app in your Weebly account

    Using weebly, Id like to login to another account Screenshot 20

    More info: https://hc.weebly.com/hc/en-us/articles/210290488-App-Center-Add-and-Manage-Apps

    Hope this helps!

     

  • 8resumes
    Replied on November 9, 2016 at 10:29 PM

    I have deleted the app and re-integrated it multiple times. Even though my browser is logged into my account I want to use, the app still uses my other account. Ive tried deleting cache and cookies and even tried a new browser with no effect. The app just integrates without letting me sign in.

    Using weebly, Id like to login to another account Screenshot 20

  • Chriistian Jotform Support
    Replied on November 10, 2016 at 12:56 AM

    Can you please try logging out of your Jotform account before adding the Jotform app to Weebly? This should allow you to login to your preferred account directly from the Weebly page.

    Using weebly, Id like to login to another account Screenshot 20

    If the issue still persists, please let us know.
    Regards.