What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are no longer intergrated with paypal HELLLLP

    Asked by karenmarie on November 09, 2016 at 06:07 PM

    my forms are no longer intergrated with paypal HELLLLP

    Please advize ASAP!

    My Forms
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 09, 2016 at 09:45 PM

    I have checked one of your forms and I can see it redirects successfully to the PayPal payment page, here's a screenshot: 

    Is the problem still happening on your form?

    Also, I have checked your form and I can see you have some incomplete payments, I would suggest you to take a look on these guides related to incomplete payments: 

    Paypal-Incomplete-Payments-FAQ

    How-to-view-incomplete-payments

    How-to-Setup-Incomplete-Payment-Notification-E-Mail

    How-to-Enable-IPN-for-Paypal

     

  • Profile Image

    Answered by karenmarie on November 09, 2016 at 11:44 PM
    Yes thank you some responded early and advised me proper info.
    Thank you
    Karen-Marie💃🏽
    Lash Designer/Trainer
    808-265-0407
    http://www.karen-marie.info
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 10, 2016 at 01:42 AM

    Hello Karen,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved. 

    Do get back to us if you have any questions.

    Thank you!