What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One of my team I added as sub user but still shown as free account

    Asked by MedhatSedhom on November 09, 2016 at 08:54 PM
    How to cancel a free account. One of my team I added as sub user but still shown as free account and he can’t use my form.
    free account sub user
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    JotForm Support

    Answered by jonathan on November 09, 2016 at 08:57 PM

    It turned out you had already created another separate thread about this here https://www.jotform.com/answers/986722

    I will respond to that instead.