What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Up-dating my account status?

    Asked by yvazquez on May 10, 2012 at 02:35 PM


    Yesterday my account was supposed to be billed by $9.95 and the reset of submitted forms. This has not happened yet and the system quota is overlimit. I'm receiving emails from JotForm.


    Please bill my account for a new month and reset system quota.

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    Answered by jeanettebmz on May 10, 2012 at 06:24 PM

    Your account should be billed today according to our records- We cannot do it manually

    If your account gets downgraded by tomorrow. Simple resuscribe as if it were the first time, if you still have more concerns, let us know