Can I translate a widget?

  • interarrows
    Asked on November 9, 2016 at 8:56 PM

    Hi support team,

     

    I'd like to edit a widget name English to Japanese on confirmation screen.

    Is this possible?

     

    The widget name is Terms and Condition.

    Also, I'm using a widget preview before send a message.

     

    Best,

     

    Ryotaro Hashimoto

    Jotform Thread 986840 Screenshot
  • Kevin Support Team Lead
    Replied on November 9, 2016 at 10:54 PM

    The one you're mentioning is a widget, please do note that widgets are not currently supported in the translation tool, this is because of the way they are developed and implemented in the form, they are added in a different way than basic fields so it is a bit hard to apply translation or update their values with calculations either. 

    You would need to switch to a basic field if you would like the text to be translated, otherwise the text will always appear in English.