What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled - language issue

    Asked by focvn on November 10, 2016 at 01:22 AM

    Hi,  my form is recently disabled. After reading some FAQ in the internet, I understand there is a language issue.  So I have tried to do the multilingual translation setting from English to Vietnamese. But later the form is disabled again.  Maybe it's because I personalized the email auto-responder and thank you message in Vietnamese language.  Please clarify or advise what I can do to enable the form. Thanks a lot.



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    JotForm Support

    Answered by liyam on November 10, 2016 at 02:17 AM


    I just checked the form and your account and it appears to be active. I believe that the problem has now been resolved.

    If you have other questions or if you need assistance, please let us know.