What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Site telling me account sut down for suspected phishing

    Asked by bortspringsindustrial on May 10, 2012 at 04:01 PM

    I am setting ip a credit application for a client's website.  Your program looked like a good match for them.


    Kind Regards,


    Gary Pryde



  • Profile Image

    Answered by pinoytech on May 10, 2012 at 04:09 PM


    Sorry for the inconvenience that may have caused you today. The reason why your account was autosuspended because one of your form is asking for email address and a password. This type of form is not acceptable of JotForm. We have a very strick Phishing detector that will automatically autosuspended that type of forms. This form is violating our terms of use and we are sorry about that.

    However, I will re-activate your account now and just make sure that you will detele that form (Welcome To Google Docs) to aviod autosuspended in your account.

    Hope this help and let us know if you need further assistance.

    Thank you for using JotForm!