What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Upgrade Account

    Asked by crosstowntickets on November 10, 2016 at 01:01 PM

    I have been trying for three days to upgrade my account. I need to increase my form submission limit ASAP!!

    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 10, 2016 at 01:50 PM

    I see you had a previous Premium bi-yearly subscription that is about to renew. So I've canceled and set the account back to free, as for some reason the account was upgraded to Silver at $0.00 in our side, so please go ahead and re-upgrade to Silver.