Why I'm not receiving submissions to my email?

  • Profile Image
    hotelmagique
    Asked on November 12, 2016 at 07:59 PM

    Hi,

    There's been some testing from your side last week if i would receive an email after someone filled in the form, and i did receive your test emails, but now is just checked and there was a filled in form from which i again did not receive an email..

    Can you help me figure this out? The one I didnt receive was from Archive Store of this helps.

    Thank! Best, Milou Neelen

  • Profile Image
    Nik_C
    Answered on November 13, 2016 at 06:48 AM

    I checked our logs and I found an email from Archive store that was sent:

    Did you check if this email went to Junk/Spam folder by any chance?

    We'll wait for your response.

    Thank you!