why my notification email address is blocked ?

  • Profile Image
    sellyon
    Asked on May 11, 2012 at 06:42 AM

    Hello,

    When I make a notification test with my forms, I get this message :

    "This email address is blocked by Jotform, please contact us."

    I don't get any notification on the address I declared. Why this address has been blocked. Could you put it again ?

    Thank you for your help.

    Michel (from France)

     

  • Profile Image
    gori-mathew
    Answered on May 11, 2012 at 06:52 AM

    Hi Michel;

    We are really sorry for this issue. I have removed your email from blocked list and you should be able to receive the notification.

    This sometimes happens when your email service provider rejects our emails at some point or when they're not available to received message from us.

    Hope that helps and thanks for using JotForm!