What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I haven't received my monthly sats for September and October.

    Asked by Chris Cox  on November 13, 2016 at 04:09 PM
    monthly stats receive
  • Profile Image
    JotForm Support

    Answered by Mike_G on November 13, 2016 at 04:43 PM

    I would like to apologize, but can you help us understand your concern by providing more information/details? Can you tell us exactly what you mean with your concern, please?

    We will wait for your response. Thank you.

  • Profile Image

    Answered by autosearch on November 13, 2016 at 05:44 PM
    I normally get get confirmation of how many emails I've received per month from jotform daily digest. Haven't received September and October
    Chris
    Autosearch Tasmania
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on November 13, 2016 at 06:14 PM

    Hello Chris,

    Have you checked your spam folder for chances of emails landing there? Please let us know.

    Thanks.

  • Profile Image

    Answered by autosearch on November 13, 2016 at 06:44 PM
    Not in spam could you please resend
    Chris
    Autosearch Tasmania
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on November 13, 2016 at 09:39 PM

    I checked the mail logs and I can see that there hasn't been any emails from Daily Digest recently. Unfortunately we cannot resend the emails to you. It is possible that you may have been unsubscribed to the digest. Can you please edit your Daily Digest settings and see if you will receive the emails after that? Here's the link: http://digest.jotform.io/. You can also check out our article about the Daily Digest here: Daily Digest Emails for Your Forms

    If the issue persists, please let us know.
    Thank you.