I haven't received my monthly sats for September and October.

  • Chris Cox
    Asked on November 13, 2016 at 4:09 PM
  • Mike_G JotForm Support
    Replied on November 13, 2016 at 4:43 PM

    I would like to apologize, but can you help us understand your concern by providing more information/details? Can you tell us exactly what you mean with your concern, please?

    We will wait for your response. Thank you.

  • autosearch
    Replied on November 13, 2016 at 5:44 PM
    I normally get get confirmation of how many emails I've received per month from jotform daily digest. Haven't received September and October
    Chris
    Autosearch Tasmania
    ...
  • liyam
    Replied on November 13, 2016 at 6:14 PM

    Hello Chris,

    Have you checked your spam folder for chances of emails landing there? Please let us know.

    Thanks.

  • autosearch
    Replied on November 13, 2016 at 6:44 PM
    Not in spam could you please resend
    Chris
    Autosearch Tasmania
    ...
  • Chriistian Jotform Support
    Replied on November 13, 2016 at 9:39 PM

    I checked the mail logs and I can see that there hasn't been any emails from Daily Digest recently. Unfortunately we cannot resend the emails to you. It is possible that you may have been unsubscribed to the digest. Can you please edit your Daily Digest settings and see if you will receive the emails after that? Here's the link: http://digest.jotform.io/. You can also check out our article about the Daily Digest here: Daily Digest Emails for Your Forms

    If the issue persists, please let us know.
    Thank you.