why am i not receiving any email notifications? i can get the test email, but when a visitor fills in my form, i get no notification to let me know.

  • Profile Image
    abbeycars
    Asked on December 06, 2010 at 05:12 PM
  • Profile Image
    ThomasE
    Answered on December 07, 2010 at 08:04 AM

    A Lot of seem to be having the same issue. The "conditions" function seems to be buggy. We found that if you delete all your condtions then the email notifications work. Yes I know that it's almost a must for most of us to have conditions but they don't work any longer at least for us. ???

  • Profile Image
    aytekin
    Answered on December 07, 2010 at 01:16 PM

    I made a test submission. Here is the details on our log:

    Dec  7 14:14:34 ying sm-mta[22881]: oB7JEXT1022869: to=<info@abbeycars.org>, ctladdr=<noreply@jotform.com> (1001/1002), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122052, relay=pamx1.hotmail.com. [65.54.188.78], dsn=2.0.0, stat=Sent ( <5722e6c80da0f9566a908b95d4e049eb@www.jotform.com> Queued mail for delivery)

     

    If you contact your hosting provider and ask them what happens to the email with this id (bold above), they can probably find out.