What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my forms disabled?

    Asked by TUO on November 14, 2016 at 06:56 PM

    http://d.pr/i/3pT7

    Page URL:
    https://form.jotform.com/TUO/contact-form

    My Forms
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 14, 2016 at 10:17 PM

    I have checked and your account is autosuspended by our phishing system. Because of that your forms are disabled. Inside of your form Build New Store Request you are asking for login credentials (username and password) and that is in violation of JotForm Terms of Use.

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately.

    I have deleted mentioned fields from you form and I have activated your account. 

    Please do not create forms that are against our Terms of Use or your account will be suspended again and we will not be able to activate it. 

    Hope this will help. Let us know if you need further assistance.