What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can someone please explain me what is a sub-user ?

    Asked by CarlaDiugan on November 15, 2016 at 04:43 AM

    I saw that on the starter pack, there is only one sub-user. What does that mean ? 

    sub-user account question sub user
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    JotForm Support

    Answered by John_Benson on November 15, 2016 at 05:10 AM

    Sub-user accounts are where you'd like to give other users read or view access to some or all of your forms. When you grant users access they can log in with a separate account and access the forms and submissions that you've selected for them. 

    If you want to know more about creating a sub-user then please check this guide: https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user

    Hope that helps. If you need anything else, please contact us again. Thank you.