Problem with form

I reported to you a problem with the form on Friday and yesterday. To this day I have no answers.

I want to end co-operation with you. Please return the money paid.

I could not find any thread you opened yesterday. Have you asked the question from another account?

However, we have replied your problem you asked 4 days ago. You can see the thread below. 

https://www.jotform.com/answers/987569-I-cannot-receive-Notification-Emails#1 

If you still want to cancel your subscription, please contact us again.

Thanks.