Problems viewing submissions in email

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    anna.mitchell
    Asked on November 15, 2016 at 08:40 AM

    Recently when a completed form is submitted it is appearing full of code in the email and totally unreadable. 

    Screenshot
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    EltonCris
    Answered on November 15, 2016 at 09:03 AM

    Hi,

    I could not seem to reproduce the problem. Perhaps your email client is filtering or reading them as text? Kindly review.

    You can also try to delete your email notifications and create a new one. See if this helps.

    Let us know how this goes. Thanks!

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    anna.mitchell
    Answered on November 15, 2016 at 11:25 AM

    Hi I deleted the email notifications and added them back in and that has sorted the problem. We have just moved to Office 365 so I think that maybe caused it to get a bit mixed up.

     

    Thank you

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    liyam
    Answered on November 15, 2016 at 12:23 PM

    Thank you for keeping us posted, anna.mitchell.

    Should you have questions or concerns, please do let us know.

    Warm regards.