What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Analytics option not showing up for sub user accounts

    Asked by rchan2 on November 15, 2016 at 03:48 PM

    I set up a user for the purpose of letting them see their form analytics but it seems there is no link to form analytics for them. Please tell me they don't have to have a paid account to see analytics on my shared forms...



    Rob Chandler

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    JotForm Support

    Answered by Mike on November 15, 2016 at 04:57 PM

    The Form Analytics should be available to the Sub-User when the Edit Form permissions are granted.

    Please give it a try and let us know if you need any further assistance.