I just want to downgrade my subscription NOT cancel

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    vickileblanc
    Asked on November 16, 2016 at 10:30 AM

    I just want to downgrade my subscription NOT cancel.  I will not be getting many submissions until next October.

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    david
    Answered on November 16, 2016 at 11:43 AM

    Your subscription has been cancelled and as of December 1st, your account will be downgraded to a Free account.  As long as your account remains under the Free limits, cancelling your subscription will have no impact on your forms.  Cancelling the subscription does not cancel your account, only the subscription portion of it.