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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account

    Asked by spontini on November 16, 2016 at 05:50 PM

    Hi,

    I have a free account with only 2 forms in it. Why am I seeing a message saying that I ran out of Form Views. I receive about 3 submissions a month and the forms barely being seen online?

    Thanks for your help.

     

    Eric

    Page URL:
    http://www.colliesflorida.org/adoption-application/

    Submissions message thanks 3
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    JotForm Support

    Answered by liyam on November 16, 2016 at 09:27 PM

    Hello Eric,

    It's highly possible that although you have very little submissions count per month, you are getting high traffic on page visits, specifically on the page where your form is placed. For this reason that you have reached your form views limit.

    Anyway, I have restarted your form views counter for now. Please try to observe your form's traffic to see how it's happening. You can probably find a way on how to reduce the form views counts. You can also view your form's analytics in order to identify your stats traffic. You can learn more about Form Analytics from this blog article by Aytekin, our founder: https://www.jotform.com/blog/150-Introducing-Form-Analytics

    Feel free to let us know if you have questions.