What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I remove uploaded file before submit?

    Asked by irisderijcker on November 17, 2016 at 04:54 AM

    When you add a file to upload through the 'upload file' button, but then change your mind and want to leave it empty, how can you get rid of the file?

    and go back accidentally how
  • Profile Image
    JotForm Support

    Answered by amy on November 17, 2016 at 07:22 AM

    Hello,

    You can make it happen by this way:

    So, if user changes his mind, he should click "Choose File" again and choose nothing. At last user should click the "Cancel" button.   

    You've an alternative widget, if you wish to use: Drag and Drop Upload.

    So you can serve more optional upload form to your user.

    Users can remove their uploaded files easily. But this widget also allows to multiple upload. Therefore I'm not sure that widget is helpful for you.

    If the files extensions are jpeg, png etc. which you want from the users, you can also use this widget. Here is our result:

    I can say in conclusion, you can get rid of needless file by applying 1st. way, if you need files except for images.

    I hope, it helps.

    Thank you! 

  • Profile Image
    JotForm Support

    Answered by amy on November 17, 2016 at 08:02 AM

    In addition to this, I'm escalating this issue to our developers as a feature request. 

    I cannot promise you it will surely implemented or not. However you'll be notified via this thread, if this feature is released. 

    But it's not implemented absolutely.