- rsksoccerAsked on November 17, 2016 at 09:51 AMWhy am I out of space? I deleted all older files, empty trash.
I emailed yesterday. No reply. I just upgraded, but did not ask if I was "non profit" organization fro half price cost. Please refund me the discount please and answer my question.
- JotForm SupportcandyAnswered on November 17, 2016 at 10:11 AM
As I have checked your account, you have a BRONZE plan and you are not out of space as you can see the following screenshot:
As I have checked, you did not apply for our non-profit discount. In order to take advantage of the non-profit discount, you should have to fulfill the form at the following link firstly: https://www.jotform.com/nonprofit/pricing/ We have to approve your apply and then if you will get approval, we can refund your money back.
Thanks in advance.