Why I am out of space? Why I did not get non-profit discount?

  • Profile Image
    Asked on November 17, 2016 at 09:51 AM
    Why am I out of space? I deleted all older files, empty trash. 

    I emailed yesterday.  No reply.  I just upgraded, but did not ask if I was "non profit" organization fro half price cost.  Please refund me the discount please and answer my question. 


  • Profile Image
    Answered on November 17, 2016 at 10:11 AM


    As I have checked your account, you have a BRONZE plan and you are not out of space as you can see the following screenshot:

    As I have checked, you did not apply for our non-profit discount. In order to take advantage of the non-profit discount, you should have to fulfill the form at the following link firstly: https://www.jotform.com/nonprofit/pricing/  We have to approve your apply and then if you will get approval, we can refund your money back.

    Thanks in advance.