e-mail regarding downgrade

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    Samantha allard
    Asked on November 17, 2016 at 01:03 PM

    Hello,

    I just received an e-mail stating our account has been downgraded.  We were using the free option.  Please let me know what this means to us and our existing forms.

     

    Thanks.

     

    Samantha Allard

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    Mike_G
    Answered on November 17, 2016 at 02:22 PM

    I see that you've opened another thread regarding this concern and one of my colleagues is on it already. 

    https://www.jotform.com/answers/992443

    Please refer to that thread to avoid confusion.

    Thank you.