Could you delete my account?

  • darkgentleman
    Asked on November 17, 2016 at 4:34 PM

    I am trying to delete my account, however I can't see that option.

    Could you help me to do this?

     

     

  • David JotForm Support
    Replied on November 17, 2016 at 6:29 PM

    If you wouldn't mind first cancelling your subscription to ensure there are no further charges, we will take care of deleting your account once you have confirmed it is cancelled. 

    You can refer to these instructions to cancel it in your PayPal Account if you wish for it to be immediate:

    (1) Login to your Paypal Account

    (2) Find the latest payment you have made to JotForm/Interlogy
    (3) Click the subscription number for that transaction

    (4) Click on the "Cancel Subscription" button.