What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not sending submission data

    Asked by pureplatinum2016 on November 18, 2016 at 09:03 AM

    Form data not transmitted to email.  have used yahoo and domain based email accounts, no luck.



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    JotForm Support

    Answered by John_Benson on November 18, 2016 at 09:40 AM

    I checked your mail logs and everything is being sent successfully. Here's a screenshot:

    However, I noticed your conditions is not set properly. Please complete the change email recipient condition and try again filling up your form and manually pressing the submit button. Here's the screenshot:

    Hope that helps. Let us know how it goes. Thank you.