New email wizard: Ability to lock table data without reverting to the old JotForm interface

  • MBLicenseManager
    Asked on November 18, 2016 at 3:11 PM

    Sometimes (not all the time), I make a formatting change to an email template which causes the table data to unlock. I only realize that the table is unlocked when the emails come through with empty fields.

    Is there a way to check if a table is unlocked without reverting to http://www.jotform.com/?old ?

    Thanks

  • Kiran Support Team Lead
    Replied on November 18, 2016 at 5:01 PM

    When the Lock table data is clicked in the old email wizard, the email body will be reset to the original template. Since this feature is not available in the new wizard, you may create a new notification. Once the template is changed, the hide empty fields option will be void in either wizards.

    Hope this information helps! 

     

  • MBLicenseManager
    Replied on November 21, 2016 at 2:00 PM

    Thank you for your response. 

    Thank you for confirming that I have to switch to the old view to see if the data table is unlocked.

    In the new interface update, will there be an unlock/lock table feature?

  • Kiran Support Team Lead
    Replied on November 21, 2016 at 3:30 PM

    Unfortunately, we do not have enough information at the moment. Let me forward the thread to our backend team to see if we can get any information in this regard. Once we have any information with this, you'll be posted.

    Thank you!