What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    New email wizard: Ability to lock table data without reverting to the old JotForm interface

    Asked by MBLicenseManager on November 18, 2016 at 03:11 PM

    Sometimes (not all the time), I make a formatting change to an email template which causes the table data to unlock. I only realize that the table is unlocked when the emails come through with empty fields.

    Is there a way to check if a table is unlocked without reverting to http://www.jotform.com/?old ?


  • Profile Image
    JotForm Support

    Answered by Kiran on November 18, 2016 at 05:01 PM

    When the Lock table data is clicked in the old email wizard, the email body will be reset to the original template. Since this feature is not available in the new wizard, you may create a new notification. Once the template is changed, the hide empty fields option will be void in either wizards.

    Hope this information helps! 


  • Profile Image

    Answered by MBLicenseManager on November 21, 2016 at 02:00 PM

    Thank you for your response. 

    Thank you for confirming that I have to switch to the old view to see if the data table is unlocked.

    In the new interface update, will there be an unlock/lock table feature?

  • Profile Image
    JotForm Support

    Answered by Kiran on November 21, 2016 at 03:30 PM

    Unfortunately, we do not have enough information at the moment. Let me forward the thread to our backend team to see if we can get any information in this regard. Once we have any information with this, you'll be posted.

    Thank you!