Timing Out

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    lizgym
    Asked on November 19, 2016 at 06:30 AM

    This form is embedded into our website and we have had several customers say that the form keeps timing out so they can not pay, when trying to do so from their devices. 

    Is there a problem with this on Jotform.

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    Nik_C
    Answered on November 19, 2016 at 09:40 AM

    I just tested your form and was successfully redirected to PayPal:

    IS that happening on the form only or on the PayPal's side?

    Were you able to replicate this problem?

    We'll wait for your response.

    Thank you!