What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How does the file upload field in my form affects my plan?

    Asked by ocalle on November 19, 2016 at 08:15 AM

    Hello, I need know where is stored the id imaged and if it affect my plan by the size or which is my space available.

    I no want overcharges for load id images.

     

    Thanks in advance

     

    Osvaldo

    file upload
  • Profile Image
    JotForm Support

    Answered by Welvin on November 19, 2016 at 01:22 PM

    File uploads are stored on our servers and will use up your File Storage Limit. There is no way you can bypass this limit, but you can free up it by deleting the submissions with file uploads in it. Just make sure to have a backup of your form submissions before deleting them. 

    Let us know if you have any further questions with regards to the file upload.