My emails are not matching my report on the form

  • mbauhs
    Asked on November 19, 2016 at 8:59 AM

    There are parts of the form that don't seem to be getting in the emails but are in the reports. I've highlighted the part on the form that is checked. But it does not appear on the email.

     

    I realize there is no question for this part of the form but had to set it up this way. Any way to get these on the emails??

    Jotform Thread 993769 Screenshot
  • liyam
    Replied on November 19, 2016 at 2:35 PM

    Hello mbauhs,

    Can you replace your email alert with a new one and see if the problem gets fixed by that?

     Thanks.