What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Server Down?

    Asked by rwbjr on November 19, 2016 at 09:22 PM

    I've been working in jotform for a half hour.  I'm working on a new form and every time I add a field, etc  it spins and spins and then gives me an error that the server is down.  Is the server down right now?  

    server down
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    JotForm Support

    Answered by jonathan on November 20, 2016 at 12:57 AM

    We apologize for the inconvenience caused. We had a brief temporary issue on our side earlier.

    But the back end had already reverted and fully restored all the services at this time.

    Can you please check again. I also suggesting restarting your browser and re login to JotForm just to be sure the browser was refreshed.

    Let us know if issue still persist at this time.

    Thank you.