What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions: disable recording IP address for submissions

    Asked by ness1 on November 21, 2016 at 12:55 PM

    Our company policy is based on anonymity. I love your plug in however I can't use it if I can't deny IP address tracking. Is this possible. I see that I can 'hide' the IP address on the form but I'd like to do away with it all together. 



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    JotForm Support

    Answered by Welvin on November 21, 2016 at 02:03 PM

    Unfortunately, you can only hide the IP address. There is currently no option to get rid of this information in the submissions. Let me submit this thread to our developers as a feature request. We can't promise any timeframe for this, but if there are updates, you should know it via this thread.